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A few months ago, we asked you for your thoughts about the environment, the 'green living' trend and what you'd like to see us discuss in 'Green Tips.' Many of you asked how to talk to friends, neighbours, colleagues and family about the environment. We tried to get you answers from the most persuasive and knowledgeable environmentalists we know: Greenpeace Canada phone outreach staff. They're the ones who call you from time to time to talk to about Greenpeace, your membership and environmental issues. Next time you see 'Greenpeace' on your call display, pick up the phone and get tips on how to talk about the environment straight from the experts.

1. Use facts. Greenpeace might be famous for our peaceful direct actions, but each year we generate carefully-researched, scientific reports on issues from climate change to forest destruction. These reports help form the basis of our strategy and our campaigns. They also provide, according to phone outreach staff, some of the most compelling arguments in support of Greenpeace's positions.

To access Greenpeace Canada reports, click here. But don't stop there. From the United Nations Intergovernmental Panel on Climate Change  to credible NGOs like the Pembina Institute,  there are no shortage of facts to back up the argument that we need action now.

Think about writing down some key statistics, or even creating a short resource you can refer to and share with neighbours and colleagues. According to outreach staff, hard facts tell the story better than slogans every time.

2. Celebrate. Talking about the environment doesn't have to be depressing. Our phone outreach staff suggested organizing a potluck with an emphasis on local, organic food or maybe trying out the 100 mile diet.  Conversation will naturally revolve around what's on the table. And whatever you have to say, it almost always sounds better over a good meal.

You can also participate with your family and friends in a community garden, organize a communal meal at your workplace or visit a farm together to learn more about Community Supported Agriculture.  However you approach the conversation, try and have a sense of occasion. And be creative! The Great Bear Rainforest campaign's movie nights are a good example of having fun and having the conversation at the same time.  Phone outreach staff also suggested organizing games for children and using humour to get the message across.

3. Listen. Phone outreach staff often encounter resistance from individuals who aren't always clear (or just don't agree) about Greenpeace's approach to a problem. One way staff deal with this resistance is to ask questions. Try finding out exactly what the person is concerned about. Let them tell you what's on their mind, and make sure they feel respected and heard. Once you have an idea of what's stopping them from supporting environmental action, you'll be in a better position to provide them with appropriate facts, arguments and background material. Remember: it's not a lecture, it's a conversation. Learning is a dynamic, two-way street and sometimes the best way to communicate ideas is to listen carefully to what the other person has to say.

You can also try giving copies of The Greenpeace Living Guide to everyone you know. The Greenpeace Living Guide offers real solutions for environmental living at home, at work and in your community. It also shows how each one of us can get political and be an everyday activist—taking on the root causes of environmental issues around the world.